- Qualitative methods - Diary Study, Think Aloud Tests, Cue-Card Study, Contextual Inquiry, Design Analysis using Inductive, Deductive Mapping, Thematic analysis, Audio-Visual Surveys, Questionnaire Surveys, Subject Matter Expert Surveys, Interviews
- Quantitative methods - Correlation tests, Regression analysis, Odds Ratio Analysis, Usability tests, SUS, SEQ, UEQ.
- Design skills - End-to-end UX Design, Sketches, Storyboards, Wireframes, Personas, User Flows, Journey Maps.
- High / Low fidelity prototyping - Figma, Google Slides.
- Programming skills - Python, CSS, HTML, Javascript, P5.
- Project management - Working across cross-functional teams (Design, Operations and Tech).
- Communication - Suggesting UX improvements to various stakeholders.